Legal

Refund Policy

Last updated: August 20, 2026

This policy explains how refunds and cancellations work for Ueldox's paid plans (Solo, Team, Business).

1. Billing

Paid plans are billed monthly, in advance, in USD, to the payment method on file. Your subscription renews automatically each month until you cancel.

2. No refunds

Charges are final once processed. We don't offer refunds or credits for partial months, unused time, or for simply changing your mind after a charge goes through.

3. Cancelling anytime

You can cancel your subscription at any time from your workspace's billing page. Cancelling stops future renewals — you keep access to your current plan through the end of the period you already paid for. After that, your workspace automatically moves to the free Starter plan.

4. Free Starter plan

The Starter plan is free — no payment is required, so there's nothing to refund on it.

5. Billing errors

If you believe you were charged in error — for example, a duplicate charge — contact us and we'll look into it. Refunds for confirmed billing errors are handled at our discretion, outside of this policy's general "no refunds" rule.